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LEGAL

Returns & Refunds

We want you to get the right part the first time. Please confirm your chassis code, production year and factory lighting type (halogen, xenon or LED) before ordering — we're happy to help confirm fitment before you buy.

30-day returns

You may return new, unopened and uninstalled items in their original packaging within 30 days of delivery. To start a return, email us at support@motorwrksupply.com with your order number. Items sent back without an approved return request cannot be accepted.

Items we can't accept

  • Parts that have been installed, wired, coded, modified or painted
  • Items missing original packaging, hardware or accessories
  • Special-order or custom items, where noted on the product page

Return shipping

If the part is defective, damaged in transit or we sent the wrong item, we cover return shipping. If a part does not fit a vehicle within its listed fitment, we cover return shipping and offer a replacement or full refund. If a part was ordered for a vehicle outside its listed fitment, return shipping is paid by the customer. Oversize and freight items may carry higher return shipping costs.

Damaged or defective items

Inspect your order when it arrives. Report shipping damage with photos of the part and the box within 48 hours of delivery so we can file a claim and send a replacement or refund. Manufacturing defects reported within 30 days of delivery will be repaired, replaced or refunded.

Refunds

Once we receive and inspect your return, we'll email you. Approved refunds go back to your original payment method, usually within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Cancellations

Orders can be cancelled for a full refund before they ship. Once an order has shipped, it follows the return policy above.